Informed Consent Form for Guardians

Account information and consent form

Thank you for your interest in our services.
This intake and assessment form is needed and required by your mental health professional as an initial screening in preparation for the session of the client you are a legal guardian of.

Your trust and confidence are important to us. All the information gathered in this form will be treated with the utmost confidentiality. To ensure that CML Well-being and Psychological Services remains a trustworthy partner in your journey towards well-being, we make every effort to comply fully with the existing laws and regulations that govern us.

Kindly read through the terms and conditions for your acceptance.
In compliance with the Data Privacy Act (DPA) of 2012,  you understand and agree that by providing your personal data, you are agreeing and giving your full consent to CML Well-being and Psychological Services to collect, store, access, and/or process any personal data you may provide herein, such as but not limited to your name, mobile number and email address, whether manually or electronically, for the period allowed under the applicable law and regulations, and solely for the purposes of your services requested from CML. You acknowledge that the collection and processing of your personal data are necessary for such purposes. You are aware of your right as the guardian of the client, to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify and to data portability, and you understand that there are procedures, conditions, and exceptions to be complied with in order to exercise or invoke such rights.  All such information shall be purged from our records after the closure of the client's counseling services/engagement with us as prescribed by law. 
By using this form, you accept the responsibility for and agree on the following:
  1. Supplying, checking, and verifying the accuracy and correctness of the information provided on this system in connection with your registration, and consent to the collection and use of your personal information. 
  2. You understand that in the event that you or the client you are a guardian of have an urgent need for counseling, you are most welcomed to contact our affiliated crisis line numbers at +63 2 8893 7603 or 0917 800 1123 or 0922 893 8944 should you not be able to schedule with our own helpline.
  3. You are allowed to cancel or postpone your schedule at least 24 hours before the scheduled appointment.
  4. With the foreseen cancellation of the schedule, you may also receive notification for the client of earlier available slots for an appointment schedule through chat, SMS, or email, which you may consider. 
  5. All schedule confirmation are subjected on a first-come, first-served basis.

INFORMED CONSENT:  This  information form includes your informed consent, as the guardian of the client, highlighting the following:

  1. You certify that you are authorized by the client who have freely appeared for mental health consultation and as applicable, for coaching/consultation, counseling/guidance/therapy session at the date and time scheduled, which you have been authorized to arranged or was made known, and which the client concurred. Also, you agree that the client's mental health professional may determine that due to certain circumstances, telepsychology could at any point of the client's session/s be no longer appropriate and you agree and consent that the client resume sessions in-person.
  2. You have likewise been informed and agree that the client has been assured that the results of the interview, presenting issues, all other information including but not limited to test results, if any, shall be kept confidential and shall not be disclosed to anyone including you as a guardian, without the client's consent and approval in writing.
  3. You agree to the use of technology for the client's session/s. This is a HIPAA compliant platform that uses video and audio technology through a webcam on the client's device and our device to connect us securely. You understand and agree that it's the client's are solely responsible for maintaining the strict confidentiality of the client's user ID and password and not allow another person to use the client's user ID to access the services. You also understand that the client and you as the guardian are responsible for using this technology in a secure and private location so that others cannot hear our conversation with the client.  Furthermore, you understand that you nor the client are not allowed to do any recording, screenshots, etc. of any kind, of any session, and are grounds for termination of the client-coach/counselor/therapist relationship.
  4. Through this form, the information gathered, assessment results, the purpose, duration, and specific instructions were clearly stated to you and the client and both of you understand that MindWell, as your service provider, will determine on an on-going basis whether the condition being assessed and/or treated is appropriate for an online session.
  5. You understand and agree that upon registration, you will support the client in participating in the planning for the client's care, treatment, or services and that you, as authorized by the client in writing, may withdraw consent for such care, treatment, or services at any time.

Kindly click "I Accept Terms and Condition " button to indicate your acceptance and consent, confirming you acknowledged the terms and conditions of your session/s.  By clicking the "Start Survey" button in this Informed Consent and submitting this form, you acknowledge that you have both read and understood all the terms and information contained herein, and ample opportunity has been offered to you to ask questions and seek clarification of anything unclear to you.

Please be informed that when you choose not to click the "I Agree Terms and Condition" button, you won't be able to proceed with the process and are encouraged to contact our well-being and psychological services director at [email protected] for further clarification or assistance you may need.